Professional Support

Free software


Professional Support

Support and other paid services
For organizations that want to implement technical and methodological infrastructure, as well as personnel training, for organization and administration of school nets and of schools, for the planning and the attended courses and EAD - education at a distance. .

There are two options for the infrastructure implementation: adoption (installation in machines of the school) and Internet (starting from our data-center).

The services rendered by the Study, Strategy and Information are based on the e-Estudo application and its components.

The e-Estudo is free software, of open source code and it is available for download in: http://www.e-estudo.com.br/download.

The access to the source code gives freedom

1. to use the programs for any purpose;

2. to study how they work and to adapt them to their needs;

3. to redistribute copies;

4. to make modifications and to distribute them.

In no case will there be a charge of any fee of acquisition of software licenses

Option Details Necessary Personnel hardware and software requirements Access
1. adoption - - - -
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Activation
 Installation of the group free (Linux - PostGree SQL - Apache) + e-Estudy in school machines.
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 Só na escola
Annual Support on Operation It removes doubts on the operation of the softwares through forum of debates and exchange of e-mails. Permanent technical support for Hardware and Software. - -
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2. 2. Internet dynamic pages processed in our server for generation of dynamic content in the Web Projetação Internet; Use in Safe Atmosphere, Protected and Certificate; Storage and Back-up of Data in Data Center; Technical support; Corrections; Adptações; Upgrades.
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 There is none. The customer's operating system can be any one (Windows, Linux etc.). If the customer's computer manages to work in navigator web (Internet Explorer, for instance), then it can access the system without problems. Any point that has access to the Internet.
Service - - - -
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Consultancy - - -
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A study of Needs 1) for technical infrastructure of server:
a) levantamento, junto à direção, de situação atual (hardwares, rede, conexões e softwares);
b) quantidade de usuários ativos;
c) future vision, objectives and goals;
d) expectations of monthly hits; hits expectations at the same instant;
e) applications as the integration of systems (for instance: authentication distributed/infra-structure of e-mail/browser/operational system etc);
f) expectation of number of available active courses at the same time;
g) expectation of ports of created courses
2) survey with teachers and employees to define training needs;
b) methodology for EAD keeping in mind the functionalities of the system;
c) generation/appropriateness of courses for use in the system;
3) additional costs:
a) adaptation of visual;
b) development of new functionalities;
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Suggestion for Solutions Hardware and net options; MS or Free Softwares option; definition of necessary training
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Planning (Acquisitions and Facilities of Hardwares and Nets) Time and costs for each option and training
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Adaptation - - - -
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Creation or Modification of Functionalities Conforme a necessidade apontada.
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Creation of Web-pages Adaptation of web-pages (pattern: our pg with visual - logo of the school; mark creation not included). - - -
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General training - - - - -
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Digital Lettering (texts) Introduction to the use of microcomputers
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Linux; FireFox; ThunderBird Introdução ao uso de aplicativos em ambiente Linux.
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ou Windows; Explorer; Outlook; Office IIntroduction to the use of applications in Windows.environment - - -
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Specific training (it includes Help Desk) - - - -
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School secretary: (Administration of the Environment and Maintenance of Tables) Operations for use of the e-Estudo suite, with emphasis on the School Administration.module
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Teacher (Scheduling of Class: Planning and Launching of Obtained Results) Operations for use of the e-Estudo suite, with emphasis in the Pedagogic Administration module
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Resources of TICs (Technologies of Information and Communication) in Classroom The use of the resources of EAD – –Teleduc – as a support to the classroom. - - -
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